Black Diamond Plumbing & Mechanical Inc.
Black Diamond Plumbing & Mechanical, Inc. was established to serve McHenry County on June 1, 1999. Rick Sperando and Scott Underwood came together to found a plumbing and sewer company that would someday offer electrical and HVAC services as well. Our intent was to build a business that didn’t stop at just one thing, but instead offered our clients a broad range of commercial and residential services from one trusted provider.
Company Mission:
To offer the best customer service experience by providing world-class training and support to our employees. Our customers can trust in our solutions-driven team, who is there for them when they need us.
Three Key Principles:
Since the beginning, we believe our success is based on three simple things:
We always answer the phone. Day or night, 365 days a year, your call will always be answered by a Black Diamond employee.
We do what we say we are going to do. Our professional, prompt technicians will arrive when we promise. With our flat-rate pricing you always know the price before we do the work. No surprises, hidden charges, or extra fees.
We surround ourselves with the best people. We hire professional employees that are willing to help our customers no matter what.